Terms & conditions

Conduct at Venue

• Collits Inn is private property. The client is responsible for ensuring that their guests, contractors and suppliers respect the property and comply with these Terms and Conditions and any reasonable directions given by Collits Inn representatives.
• No external food or beverages, including alcohol, may be brought onto or consumed at the venue unless prior written approval has been provided by Collits Inn. BYO alcohol is not permitted.
• Confetti, rice or similar materials are not permitted unless approved by Collits Inn prior to the event. Rose petals, bubbles and approved biodegradable or eco-friendly confetti may be permitted. The client should confirm their intended choice with Collits Inn prior to use.
• The client must conduct the event in an orderly and responsible manner and ensure reasonable behaviour by all persons attending the event. Collits Inn reserves the right to refuse entry to, or require the removal of, any person whose behaviour is unsafe, threatening, abusive, excessively intoxicated, damaging to the property, disruptive to the event, or otherwise inappropriate.
• The client, their guests and contractors are responsible for their personal belongings and equipment brought onto the property. Collits Inn accepts no responsibility for loss, theft or damage to personal belongings or equipment, except to the extent that such liability cannot lawfully be excluded.
• Any marquees, structures or additional equipment brought onto the property must receive prior approval from Collits Inn and are at the client’s expense and responsibility unless otherwise agreed in writing.
• The client and their photographers, videographers and other contractors may access approved areas of the property for photography and event purposes. Prior approval from Collits Inn must be obtained before entering paddocks containing livestock, restricted areas or areas of the homestead that are not included within the client’s booked access.
• Livestock and other animals may be present on the property. Guests and contractors must not enter livestock enclosures, feed, handle, chase or otherwise interfere with animals without prior approval from Collits Inn.
• Children must be supervised by a responsible adult at all times while on the property. Collits Inn is a rural property and includes natural and working-property features such as dams, livestock, paddocks, uneven ground and historic buildings. Parents and guardians remain responsible for the safety and supervision of children in their care throughout their time at the venue.
• The client is responsible for the reasonable cost of repairing or replacing property, fixtures, furnishings or equipment damaged by the client, their guests or contractors, beyond reasonable wear and tear. The client will also be responsible for reasonable costs arising from loss of, or injury to, livestock where caused by the actions or negligence of the client, their guests or contractors.

Pets / Dogs at the Venue

• Collits Inn welcomes dogs to be part of your wedding, however prior approval must be obtained before bringing any pets onto the property.
• Dogs must remain under the supervision and control of a responsible adult at all times and must be kept on a lead unless otherwise approved by Collits Inn.
• Collits Inn is a working rural property and livestock and other animals may be present. Dogs must not be permitted to enter livestock paddocks, chase, approach or interfere with livestock or other animals on the property.
• Dogs are permitted to stay in the Inn provided they are clean and fully toilet trained. Dogs are not permitted on beds, lounges or other furniture at any time.
• The owner is responsible for their dog’s behaviour, safety and welfare while onsite, including providing appropriate food, water and supervision throughout the event and overnight stay.
• Owners are responsible for immediately cleaning up after their dog and appropriately disposing of any waste.
• Dogs must not enter food preparation or service areas and may be restricted from other areas of the property where required for safety, hygiene or operational reasons.
• Any additional cleaning required as a result of a dog staying in the Inn, or any damage to the property, furnishings or equipment caused by a client’s or guest’s dog, may be charged to the client.
• Any injury to or loss of livestock or other animals caused by a client’s or guest’s dog will be the responsibility of the dog’s owner and/or client.
• Collits Inn reserves the right to require a dog to be removed from the property if its behaviour becomes aggressive, disruptive, uncontrolled or presents a risk to guests, staff, contractors, livestock or other animals.

Cancellations and Postponement

• All cancellations must be provided to Collits Inn in writing. The date Collits Inn receives written notice will be considered the effective date of cancellation.
• If a tentative booking is cancelled or expires before Collits Inn has received the required booking deposit, no cancellation fee will apply. The date will then be released and made available for other bookings.
• Once the booking deposit has been received, the booking is considered confirmed and the deposit is non-refundable.
• If the client cancels a confirmed booking, the following cancellation fees will apply, calculated as a percentage of the total contracted wedding package price, including any confirmed additions or upgrades:
  More than 12 months before the wedding: Booking deposit forfeited
  Within 12 months of the wedding: 25% of the total contracted wedding price
  Within 6 months of the wedding: 50% of the total contracted wedding price
  Within 3 months of the wedding: 75% of the total contracted wedding price
  Within 1 month of the wedding: 100% of the total contracted wedding price
• Any amounts already paid by the client will be applied towards the applicable cancellation fee. Where payments received exceed the applicable cancellation fee, the balance will be refunded to the client. Where payments received are less than the applicable cancellation fee, the outstanding balance will remain payable.
• Where Collits Inn is able to secure a replacement wedding booking for the cancelled date, Collits Inn may, at its discretion and taking into account any costs or losses incurred as a result of the cancellation, refund or credit some or all of the cancellation fee.
• A request to postpone a confirmed booking must be made in writing and is subject to Collits Inn’s approval and availability. Any approved transfer must be to an available date within six months of the original wedding date, unless otherwise agreed in writing.
• Deposits and payments may be transferred to an approved new date. Additional charges may apply where package pricing, inclusions, supplier costs or other applicable charges have changed for the new date. Any additional costs will be advised before the new date is confirmed.
• A postponement is not confirmed until Collits Inn has agreed to the new date in writing.

Public Health Emergencies / Government Restrictions

• This clause applies where a pandemic, epidemic, public health emergency, government direction, public health order or similar restriction prevents the wedding from proceeding as booked or materially affects Collits Inn’s ability to provide the agreed event.
• Where the wedding cannot legally proceed as booked due to such restrictions, the client may request to postpone the wedding to an alternative available date. Collits Inn will work with the client to identify suitable alternative dates; however, Collits Inn cannot guarantee that a particular date requested by the client will be available.
• Where a postponement is required as a direct result of government or public health restrictions, Collits Inn may waive the usual six-month timeframe for postponements and allow payments already made to be transferred to an agreed future date.
• Collits Inn will not charge a postponement fee where the change of date is required because the wedding cannot legally proceed as booked due to government or public health restrictions. Collits Inn is not responsible for fees, charges or losses arising from arrangements made directly between the client and third-party suppliers as a result of the change.
• If the wedding is legally able to proceed but is subject to government or public health requirements, the client and their guests must comply with all applicable requirements and any reasonable measures implemented by Collits Inn to comply with those requirements.
• The client acknowledges that public health restrictions and government requirements may change and that reasonable adjustments to the wedding may be required to ensure Collits Inn remains compliant with applicable laws and directions.
• If the client elects to cancel the wedding rather than proceed or accept an available postponement where the wedding is otherwise legally able to proceed, the standard Cancellations and Postponement policy will apply unless otherwise agreed by Collits Inn in writing.

Indemnity and Responsibility

• The client is responsible for the conduct and actions of themselves, their guests, suppliers and contractors while attending Collits Inn.
• The client will be responsible for reasonable costs, losses or damage incurred by Collits Inn as a direct result of the negligent, unlawful or wilful actions of the client, their guests, suppliers or contractors.
• The client agrees to indemnify Collits Inn against claims, losses or reasonable costs arising directly from the negligent, unlawful or wilful actions of the client, their guests, suppliers or contractors, except to the extent that Collits Inn caused or contributed to the loss, damage or injury.
• Nothing in these Terms and Conditions is intended to exclude or limit any rights or liabilities that cannot lawfully be excluded.